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Active Investigation · IntelliChlor Plus & LT

Your salt chlorinator died years before it should have.

Owners of the Pentair IntelliChlor Plus and LT salt chlorinators report that their cells fail far short of their expected lifespan, leaving them with green water, ruined equipment, and thousands in replacement cells and chemicals. Attorneys are now reviewing claims at no cost to you.

See if you qualify → Does this sound like you?
Free, confidential review No obligation to join Pay nothing unless there's a recovery
A failed salt chlorinator cell, its electrode plates scaled and burnt, removed from a pool system
Corroded plates Failed early

What owners keep reporting

The same failure, in pool after pool.

If you own or maintain a pool with a Pentair IntelliChlor Plus and LT salt chlorine generator, you may recognize some of these. Any one of them could mean you have a claim worth reviewing.

Failed years too soon

The cell quit working long before the lifespan you were told to expect — sometimes after just a season or two.

Persistent "Inspect Cell" / low-flow errors

The control panel throws cell or flow errors that never clear, even after cleaning and reset.

False "No Flow" reading & warning light

The panel displays NO FLOW and lights the WARNING lamp even though the pump is running and water is moving — a failing flow switch that stops the unit from chlorinating for hours or days.

"Check Cell" / "Inspect" alarm that won't clear

The panel reads CHK MANL INSPECT or SYS OFF CHK CELL and the red light stays on — even after acid-washing the cell, balancing water, and confirming salt. It may go quiet for a day, then trip again for no reason.

Scaling, corrosion & burnt plates

Heavy scale, discolored or eroded plates, or a cell housing that cracked or leaked prematurely.

Buying chemicals to compensate

You've been dumping in liquid chlorine, shock, or stabilizer to keep the water clear because the unit can't keep up.

Repeat replacements

You're on your second, third, or fourth cell — each one costing hundreds of dollars and failing the same way.

Collateral damage

Imbalanced water damaged your liner, heater, plaster, or pump while the chlorinator was out of service.

Error code & warning light on a near-new unit

A warning light and fault code appeared within months of install — often pointing to a failed control board on the cell, on a unit that should have had years of life left.

Warranty support you can't reach

Hours on hold, dropped calls, and no one to file with — while the retailer says you're past their 30-day window. A unit under warranty, and no way to actually use it.

What the failure looks like

When the cell quits, the whole pool pays.

A pool technician holds a salt cell with electrode plates burnt and caked in scale, at the equipment pad
Plates burnt and scaled from the inside, on a cell that failed long before it should have.
A screened backyard pool turned green and cloudy after its chlorinator stopped sanitizing
Once the chlorinator can't keep up, the water turns. Owners pay in chemicals, repairs, and time.

Eligibility, in thirty seconds

Do you qualify? Let's find out.

Tap each statement that's true for you. Nothing is submitted — this just helps you see whether it's worth filing a free claim review.

Which of these apply to you?

Select all that are true. Even one may be enough.

Select what applies above

Tap any statement that's true for you and we'll tell you whether to file a free review.

What a claim can reach

What a successful claim could cover.

If a claim moves forward and succeeds, affected owners may be eligible to recover documented out-of-pocket costs. Actual outcomes vary and are never guaranteed.

Cells

Replacement units

The cost of cells you had to buy because the original failed early.

Chemicals

Added chemical spend

Chlorine, shock, and stabilizer purchased to compensate for the failure.

Repairs

Collateral damage

Liner, heater, plaster, or pump damage tied to imbalanced water.

Service

Labor & diagnostics

Technician visits and repeated service calls for the same issue.

From form to filing

Four steps. No cost to start.

Submit

Tell us what happened

Fill out the short claim form below. It takes a couple of minutes and there's no obligation.

Review

Free case evaluation

Attorneys review your details at no charge to see whether your situation fits the investigation.

Build

We gather the evidence

If you qualify, the legal team helps document your costs and damage and builds the case.

Resolve

You pay only on recovery

These cases are handled on contingency, so there's no fee unless money is recovered for you.

Free claim review

See what the failure really cost you.

Three quick steps, mostly just tapping. Tell us what failed, add up what it has cost you, and where to send your free review. No receipts needed right now.

What went wrong with your chlorinator?

Tap everything that happened. The investigation covers the Pentair IntelliChlor Plus and LT models; even one issue is enough to qualify for a review.

What has it cost you so far?

Best estimates are fine, round numbers are fine. We add it up as you go.

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$
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Documented loss so far$0

Add your costs above and watch your claim take shape. Most owners are surprised how fast it adds up.

Where should we send your free review?

That's the last step. A member of the legal team follows up about your eligibility.

Before you file

Answers before you file.

Does this cost me anything?

No. The case review is free, and these matters are typically handled on a contingency basis — meaning you pay no attorney fee unless money is recovered for you.

Do I need to still have the failed chlorinator?

It helps, but it isn't always required. Photos, receipts, error codes, service records, and even a clear description of what happened can all support your claim. Save whatever you have.

I threw away my receipts. Can I still file?

Possibly. Bank or card statements, pool-store loyalty history, and emailed order confirmations can often reconstruct your costs. Submit your details and the team can advise.

My unit is still under warranty — why file here?

Because a warranty is only worth what you can actually collect. Owners tell us they've spent hours on hold, had calls dropped, and still can't reach anyone to file — while the store that sold it points to a 30-day window and washes its hands. If a warranty you paid for is impossible to use, that's exactly what this investigation is looking at. Filing here is free and doesn't affect any warranty claim you're still trying to pursue.

How long does a case like this take?

It varies widely. Some matters resolve in months; others take longer. Filing your claim early keeps your options open if and when a case moves forward.

Is my information kept private?

Your information is used to evaluate your potential claim and to contact you about it. Review the privacy policy for full details.

Am I agreeing to hire a lawyer by submitting?

No. Submitting the form is a request for a free review only. It does not create an attorney-client relationship, and you're under no obligation to participate.

Stop paying for a chlorinator that failed you.

Find out in two minutes whether you have a claim worth pursuing.

Start my free claim review →